Terms & Conditions – Albousalah

By using the services or products of Albousalah, you agree to the following terms and conditions:

1. General

• Albousalah reserves the right to modify or update these terms at any time without prior notice.

• Continued use of our services constitutes acceptance of any changes made.

2. Orders & Products

• All products displayed are subject to availability.

• We strive to ensure accurate product descriptions; however, colors or details may vary slightly due to display differences or handmade production (especially for heritage items).

3. Shipping

• Shipping services for goods and personal baggage are provided according to the terms agreed upon with the customer.

• Albousalah is not responsible for delays caused by shipping carriers or customs procedures.

• Any customs duties, taxes, or additional fees are the responsibility of the customer.

4. Payment

• Full payment must be completed before order processing or service initiation unless otherwise agreed.

• All payments are non-refundable once the service has been executed or the order has been shipped.

5. Returns & Exchanges

• Returns or exchanges are only accepted in the case of a proven manufacturing defect upon receipt.

• Any issues must be reported within 24 hours of delivery, along with clear supporting photos.

6. Printing (DTF / UV)

• The customer is fully responsible for the accuracy and quality of the submitted designs.

• Albousalah is not liable for errors resulting from incorrect files or low-quality designs.

7. Liability

• Albousalah shall not be held responsible for any indirect damages or losses resulting from misuse.

• All products and services are provided “as is.”

8. Privacy

• We respect our customers’ privacy and use their data solely for order fulfillment and communication purposes.

• Personal information will not be shared with third parties without customer consent.